Frequently asked questions
The Watch's Warranty ?
All Horaze watches automatically come with a 3-month warranty against manufacturing defects in the product's components.
Exchanges and Returns?
As a 100% digital brand, we reserve the right to request an exchange or return, regardless of your concerns. It's hassle-free and expedited. The deadline for requesting an exchange or return is 30 days after delivery of your order.
Ship and deliver?
After payment confirmation, we ship within 3 business days with tracking code. Our delivery time varies from 5 to 15 days.