Frequently asked questions
How do I choose the right size?
We recommend checking our size chart on the product page. If you are between two sizes, we suggest choosing the larger one for a more comfortable fit.
Do the shoes stretch over time?
Some models may slightly adapt to the shape of your feet with use, especially flexible materials. However, they are designed to feel comfortable from the first wear.
Are the shoes comfortable for daily use?
Yes. Our footwear is designed for all-day comfort, making them ideal for daily activities and extended wear.
What if the shoes don’t fit me?
No worries. You can request an exchange within our return period as long as the product is unused and in its original condition.
How long does shipping take?
Delivery times range from 5 to 15 business days, depending on your location. The estimated delivery time is shown at checkout before completing your order.
Is my order trackable?
Yes. Every order comes with a tracking code so you can follow your delivery in real time.
Are the shoes water-resistant?
Some models offer light water resistance, but they are not fully waterproof. We recommend avoiding full submersion in water.
How should I clean my shoes?
Use a soft cloth with mild soap and water. Avoid machine washing to preserve the quality and durability of the materials.
Do you offer a warranty?
Yes. All products come with a 90-day warranty against manufacturing defects.
Can I use them for walking, work, or gym?
Yes. Our shoes are versatile and suitable for various daily activities depending on the model chosen.